NetSuite
AI Readiness, Support & Managed Services
Your NetSuite.
Now Intelligent.
Most companies use 30% of what NetSuite can do. We unlock the rest — with 25+ years of ERP expertise and a full AI layer that turns your system into a proactive business partner.
AI-Powered Capabilities
25+
Years of ERP Experience
250+
Engineers Across All Practice Areas
95%
Client Retention Rate
5+
Avg. Years NetSuite Experience per Consultant
AI Integrations
Intelligent AI Chat Bots
SuiteQL AI Queries
Cash Flow Forecasting
AP Invoice Automation
Workato Automation
Intelligent Document Processing
SuiteBilling Intelligence
Intelligent AI Chat Bots
SuiteQL AI Queries
Cash Flow Forecasting
AP Invoice Automation
Workato Automation
Intelligent Document Processing
SuiteBilling Intelligence
Intelligent AI Chat Bots
SuiteQL AI Queries
Cash Flow Forecasting
AP Invoice Automation
Workato Automation
Intelligent Document Processing
SuiteBilling Intelligence
The Problem We Solve
NetSuite Shouldn't Feel Like
Extra Work
Most teams navigate forms and filters when they could be having a conversation with their ERP. Here's what we fix.
Pain Point
Manual processes slow every team down
BSD Solution
We automate manual handoffs — from AP invoice capture to sales-to-project workflows — so your team focuses on decisions, not data entry.
Pain Point
Finance can't see what's coming, only what's past
BSD Solution
Our AI-powered cash forecasting bridges payables, receivables, and future invoices — giving finance a real-time forward view, not a rearview mirror.
Pain Point
Legacy scripts and technical debt block every enhancement
BSD Solution
We refactor spaghetti code into clean modular architecture — cutting debugging time by 70% and making future features 3–4x faster to ship.
Pain Point
Subscription revenue data buried in SuiteBilling
BSD Solution
AI-powered prompt frameworks turn complex SuiteBilling data into instant ARR/MRR dashboards, renewal risk reports, and churn analysis — just by asking.
Pain Point
Support tickets pile up while your team goes dark
BSD Solution
24/7 onshore ServiceDesk with ITIL-aligned processes. P1 issues resolved within 4 hours. Every ticket tracked, every root cause documented in your SIP.
Pain Point
Knowledge walks out the door when people leave
BSD Solution
Our structured knowledge framework — centralized Confluence base, recorded sessions, SDLC-embedded docs, and dual sign-off — means institutional knowledge never disappears.
AI Use Cases for NetSuite
The Future of ERP Is
Conversation
We're not adding AI as an afterthought. We're building an AI layer that makes your NetSuite proactively intelligent.
AI Copilot for NetSuite
ChatGPT integrated directly with NetSuite — query inventory, pull reports, and get answers through natural conversation. No forms, no filters. Security-locked and client-trained.
Less time navigating. More time acting.
Smart Cash Flow Forecasting
Future invoices pulled from payment platforms into custom NetSuite records. An API bridge gives finance a complete forward picture — not just history.
Cash clarity, not just cash history.
Subscription Revenue Intelligence
AI prompt frameworks inside SuiteBilling surface ARR, MRR, renewal risk, and churn waterfall charts on demand via intelligent SuiteQL querying.
Boardroom-ready insights in seconds.
AP Invoice Automation
AI-powered workflow captures invoices, validates line items, routes approvals, and posts to NetSuite — 90% improvement in processing speed with near-zero manual touchpoints.
90% improvement in processing speed.
Case Management Automation
AI-assisted responses pull context from prior tickets, knowledge bases, and NetSuite records. Routine cases handled instantly; complex issues escalated with full context.
60% reduction in ticket response time.
Sales-to-Project Automation
4-week manual workflow automated into a seamless NetSuite + Workato + DocuSign pipeline. Leads auto-create Opportunities. Projects launch with full real-time visibility.
4 weeks → days. Full pipeline visibility.
Client Case Studies
Proof, Not
Promises
🔧 SuiteScript / Managed Services
NetSuite Code Refactoring & Performance Optimization
The Challenge
1,900+ lines of spaghetti logic hitting execution limits
A critical production script — duplicated conditional logic, no modular structure, and excessive logging hitting NetSuite's 10,000-row limit on just 150–200 records. Every feature took days to ship safely.
Business Impact
Slow debugging. Delayed releases. Escalating risk.
Hours sifting through 150+ log pages. Any change required deep investigation — enhancements expensive and risky. Scalability completely blocked.
BSD Results
Modular architecture. Structured logging. Instant clarity.
Clean functional architecture, three saved searches consolidated, logging restructured by process step. Client adopted this across their entire script library.
70%
Faster Debugging
3–4×
Faster Features
70%
Log Volume Cut
🔄 NetSuite + Workato + DocuSign
End-to-End Sales Process Automation
The Challenge
4-week manual lead-to-project cycle with zero visibility
Fragmented across a custom Suitelet, manual DocuSign steps, multiple approval layers, and disjointed communication. No stakeholder knew where a deal stood.
Business Impact
Revenue delays, compliance risk, missed forecasting.
The 4-week cycle slowed deal closure. Manual documents created incomplete audit trails. Resource forecasting was impossible — project start dates unpredictable.
BSD Results
Automated pipeline. Real-time visibility. Days not weeks.
End-to-end automated pipeline: NetSuite, Workato, and DocuSign API. Opportunities create automatically. Every stage visible in real time.
Days
Was 4 Weeks
100%
Visibility
0
Manual Steps
Service Delivery
How BSD Manages
Your NetSuite
A hybrid delivery model built on three principles: standardization, flexibility, and continuous improvement.
Daily Support Operations
User setup, permission audits, system maintenance
Workflow, UI/form, SuiteAnalytics customization support
Root cause analysis, integration triage, hotfixes
Code Quality & Governance
Modular SuiteScript architecture standards
PR-based code reviews with standardized checklists
Script governance, saved search tuning, query optimization
★ Start Here
AI Readiness Assessment
NetSuite health score — scripts, workflows, customizations
Integration stability & data quality audit
AI opportunity mapping & prioritized ROI roadmap
Documentation & Knowledge Management
Centralized Confluence knowledge base
SDLC-embedded docs — required before production deployment
Recorded sessions & quarterly validation cycles
24/7 Managed Support
Onshore ServiceDesk with ITIL-aligned processes
P1 critical: 1-hour response, 4-hour resolution
Quarterly Service Improvement Plans (SIP)
Risk Mitigation & Resilience
Dual coverage — two owners per critical module
Two-week shadowing onboarding for all engineers
CI/CD with automated testing and rollback plans
Ready to Make Your
NetSuite Work for You?
Get your AI Readiness Assessment from our NetSuite team. We'll map your environment, identify your highest-ROI automation opportunities, and show you exactly what's possible.
AI opportunity mapping across your entire org
Prioritized ROI roadmap with quick wins
NetSuite health score — scripts, workflows, integrations
Typically 45 minutes. Just clarity on what your NetSuite can do.
Trusted by teams at
Manufacturing
SaaS & Tech
Professional Services
Wholesale & Distribution
Limited availability: We take on 4–6 new assessments per month to ensure quality. 3 spots left ↓
Book Your Assessment
An honest picture of what's possible.
Confidential. Just a conversation.